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THE PROBLEM
It’s tough to gather feedback from students who didn’t enrol
Outreach Is Ignored
Responses Lack Honesty
Insights Are Too Vague
How Meera Makes it easy to collect honest feedback from students
1
Contact Students With Personalized Surveys
Meera initiates conversations via SMS and WhatsApp, inviting students to share feedback in a natural, low-pressure way.
2
Use Conversational Prompts to Encourage Honest Answers
Instead of sending static forms, Meera asks contextual, open-ended questions—like a human would—leading to more transparent responses.
3
Handle Multiple Feedback Scenarios at Scale
Meera engages thousands of students simultaneously, adjusting the tone and flow based on each response—no manual effort required.
4
Route Specific Concerns to Admissions Teams
For feedback that indicates a chance to re-engage, Meera flags the prospect and escalates their comments for human follow-up.
5
Analyze Feedback Trends With Clean Data
Meera aggregates feedback responses into categorized, actionable insights—helping teams make strategic improvements to their admissions process.
We were really shocked and excited to see the increase in lead to enrollment rate by 47%. We knew we would have an impact but not to this extent and we are beyond thrilled with these numbers and looking forward to testing and expanding into different areas in the future
Alicia Slachta
Senior Manager, Growth Marketing, Penn Foster