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Warm Call Transfers
With a Human Touch
When your customer or prospect is ready to talk, conventional contact center-based calls lose customers to long waits, accidental hang-ups, complicated IVR menus, and technical difficulties.
Meera’s conversational AI platform engages your prospects and customers in a human-like conversation over text instead, and lets them reach a representative via warm call transfer. It’s more efficient, and much friendlier.
With Meera’s AI-Driven Conversational Texting, You Can:
Improve CX
Worry less about technical glitches and long waits that frustrate callers
Waste less time
Lower your contact-center commitments and costs
Message smoothly
Engage over customers’ favorite channel for business communications
Stay available
Transition from natural-language texting to a voice call, at your customer’s pace