Frequently Asked Questions

Find answers to common questions in our FAQ section.

• How to Turn Off, Pause, or Reactivate a Campaign
• What are custom branded short URLs and how do they work?
• Trouble Logging In: How to Reset Your Meera Password
• Why Your Active Campaign Isn’t Sending Messages
• User Roles: What Each Role Can Access
• How to Complete or Reset Multi-Factor Authentication (MFA)
• Exporting Data: How to Download Reports
• Keyword-Based Opt-Outs
• New Campaign Setup: What to Expect & How to Get Started
• Where can I get my API token ID?
• How Meera Handles Lead Processing During and After Business Hours
• How to Set Up Missed Call Notifications in Your Campaign
• Manage Your Campaign Status: Activate or Pause
• How can I view the logs for a specific lead?
• Running Multilingual Campaigns with Meera
• Choosing the Right Phone Number for Your SMS Campaign
• Lead Shows 'Failed to Process"