How Do I Update My Payment Method?
Here's what you need to know
To update your payment method, simply reach out to your Customer Success Manager (CSM) or send an email to help@meera.ai. We accept credit/debit cards, ACH transfers, wire transfers, and payment links — your CSM can help you pick the best option.
How to Update Your Payment Method
Our team handles payment method changes for you, here's how to get started:
- Reach out to your Customer Success Manager (CSM) directly, or send an email to help@meera.ai.
- Let us know what you'd like to change — for example, switching from a credit card to ACH, or updating your card details.
- Our team will update your payment method and confirm the change with you via email.
Accepted Payment Methods
We offer several ways to pay choose whichever works best for you:
- Credit or Debit Card — Visa, Mastercard, and other major cards accepted.
- ACH Transfer — Pay directly from your bank account (US banks only).
- Wire Transfer — For larger payments or international transfers.
- Payment Link — We'll send you a secure link to complete your payment online.
Frequently Asked Questions
How long does it take for my new payment method to be active?
Once our team processes your request, the change takes effect for your next invoice. You'll receive a confirmation email once it's updated.
Can I use different payment methods for different invoices?
Your payment method applies to all future invoices. If you have a specific need, reach out to your CSM and they'll work with you on a solution.
A payment failed on my old card, will updating fix it?
Yes! Once your new payment method is set up, reach out to your CSM or email help@meera.ai and we'll help you process the outstanding payment.
Still Need Help?
If you have questions or run into something this article does not cover, send an email to help@meera.ai and our team will get back to you.