Running Multilingual Campaigns with Meera
What We Need to Set Up a Multilingual Campaign
When launching a campaign in a language other than English, providing a bit of additional context helps us configure the bot more accurately.
We recommend sharing:
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A clear campaign use case (for example: appointment reminders, follow-ups, renewals, or lead qualification)
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Examples of the responses you expect from leads
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Any scripts or messaging templates you would like the bot to follow
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Your preferred tone or style of communication
This information helps us fine-tune the bot’s understanding and responses so conversations feel natural for your audience.
Accounting for Regional Language Differences
Some languages have regional variations that may affect phrasing or tone. If your campaign targets a specific region, it can be helpful to clarify these preferences during setup.
For example:
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Latin American Spanish vs. Castilian Spanish
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Brazilian Portuguese vs. European Portuguese
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Canadian French vs. European French
Providing this context helps ensure responses feel more natural to your audience.
Best Practices for Multilingual Campaigns
To help your campaign perform as well as possible:
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Provide sample lead responses in the target language
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Share preferred phrasing or tone
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Clarify any regional language variations
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Include common questions or objections leads may have
This allows the bot to better understand real conversations and respond appropriately.
Frequently Asked Questions
Can the bot switch between languages automatically?
Yes. Meera can recognize and respond in the language used by the lead during the conversation. If a lead switches languages mid-conversation, the bot can adapt and continue responding appropriately.
Can one campaign support multiple languages?
Yes. A single campaign can support conversations in multiple languages. However, providing examples and scripts for each language helps ensure the bot responds more accurately.
Getting Started
If you’re planning to run a campaign in another language, contact your Customer Success Manager or email help@meera.ai.
Our team will help configure your campaign to ensure conversations run smoothly for your target audience.