Call Calibration at Meera: What to Expect
Before any campaign goes live, Meera runs a Call Calibration to ensure all phone-related components are functioning properly. This helps identify and resolve issues before your leads receive any calls.
📞 What Is Call Calibration?
Call Calibration is a process where Meera places 10–15 automated test calls to the phone number you've provided. These calls are spread out during the day and are used to validate your setup.
✅ What We Check During Calibration
During these test calls, we’re verifying the following:
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Is the phone number active and correctly connected?
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Is an IVR (Interactive Voice Response) system present?
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Are live representatives answering the calls?
🗣️ What Will Your Reps Hear?
If someone answers a calibration call, they’ll hear this message:
“This is a Meera Calibration Call. Press any key to end the test and disconnect.”
We recommend pressing any key to confirm that the line is being answered by a human. This helps us validate responsiveness and connection quality.
📩 What Happens After Calibration?
Once all test calls are completed, you’ll receive a Call Calibration Report via email. This includes:
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Call success rate
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IVR detection results
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Rep response verification
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Any issues or flags we detected
Please click here for more information on our Call Calibration process. If you need any further assistance or have any additional questions, please get in touch with us at help@meera.ai