Integration Guide: Understanding the Webhook Flow in Meera AI
In this article, we'll cover the basics of how webhooks work and provide a specific example using Meera AI’s webhook integration, illustrating the flow of data between systems.
🕸️ What is a Webhook?
A webhook is a mechanism for sending data from one system or application to another when a specific event occurs. It allows for real-time communication between different platforms over the web. By pushing this data to an external third party, a webhook call can notify any external platform when new data is available, when a specific status changes, or when an action occurs.
📎 Example Webhook Flow
1. Register your Webhook URL
- For real-time updates, simply give us your CRM's webhook URL, and Meera.ai will forward the data to it.
2. Event Occurs
- When a lead status event occurs, whether via a manual update or by the lead moving through the campaign staging, Meera AI triggers a webhook call.
3. Data Sent via HTTP POST
- Meera AI sends an HTTP POST request to the target webhook URL. This request contains a JSON payload with all the relevant data about the lead and its status.
4. CRM Processes the Data
- The CRM platform receives the data and processes it accordingly.
🧩 Further Reading
To learn more about webhooks and lead status notifications, check out our guide: Webhooks: Understanding Lead Details & Status
📬 Need Help?
If you have any questions or would like to proceed with setting up your webhook, please email us at help@meera.ai