Updating Your Campaign Business Hours
How to Update Your Business Hours
Video Overview
Important
When updating your business hours, make sure your follow-up message timing does not fall before your campaign's start time. If a follow-up is scheduled to go out before business hours begin, it will not be sent. Double-check that your message schedules align with your updated hours before saving.
Frequently Asked Questions
Will changing my business hours affect calls already scheduled for today?
Changes to business hours take effect immediately. If you have calls scheduled for the day, this may affect them. We recommend reviewing your call queue after making updates to avoid any unintended cancellations.
What happens if a follow-up message is scheduled outside of business hours?
If a follow-up is scheduled before your campaign's start time, it will not be sent. Make sure your message timing aligns with your updated business hours.
Can I set different hours for different days?
Yes, each active working day can have its own working hours. Click the hours field next to each day to set them individually.
Still Need Help?
Contact our support team at help@meera.ai