How to Set Up Your Campaign Notifications

What Is the Notification Module?

The Notification Module gives you more control and flexibility over which lead activity triggers a notification. Each event can send an automated email or text message alert to one or more team members of your choosing.

What Can You Be Notified About?

You can enable alerts for the following events:

Call Scheduled
Alternative Phone Number Provided
Assist Lead: User Replied After Lead is Closed
Assist Lead: Multiple Intents Matched
Assist Lead: Any User Response
Lead Marked as DNC (Do Not Contact)
Lead Requests: Text Only / Email Only / No Calls

Getting Started with the Notification Module

Notification Setup
Learn how to configure notifications and apply them to your campaigns.

Add a User
Follow these steps to add a new user who can receive notifications.

Edit a User
Learn how to update a user’s contact information.

Delete a User
Follow these steps to remove a user from the Notification Module.

Looking for a Simpler Setup?

If you only need basic missed call notifications, you can set those up directly in your campaign settings. Refer to this article for more information: How to Set Up Missed Call Notifications in Your Campaign

Still Need Help?

If you have questions or run into something this article does not cover, send an email to help@meera.ai and our team will get back to you.