How to Set Up Your Campaign Notifications
What Is the Notification Module?
The Notification Module gives you more control and flexibility over which lead activity triggers a notification. Each event can send an automated email or text message alert to one or more team members of your choosing.
What Can You Be Notified About?
You can enable alerts for the following events:
- Call Scheduled
- Alternative Phone Number Provided
- Assist Lead: User Replied After Lead is Closed
- Assist Lead: Multiple Intents Matched
- Assist Lead: Any User Response
- Lead Marked as DNC (Do Not Contact)
- Lead Requests: Text Only / Email Only / No Calls
Getting Started with the Notification Module
Step-by-Step Instructions
Video Overview
How to Add a User
Step-by-Step Instructions
Video Overview
How to Edit a User
Step-by-Step Instructions
Video Overview
How to Delete a User
Step-by-Step Instructions
Video Overview
Simpler Setup Options
If you only need basic missed call notifications, you can set those up directly in your campaign settings. Refer to this article for more information: How to Set Up Missed Call Notifications in Your Campaign
Still Need Help?
If you have questions or run into something this article does not cover, send an email to help@meera.ai and our team will get back to you