Before any campaign goes live, Meera runs a Call Calibration to ensure all phone-related components are functioning properly. This helps identify and resolve issues before your leads receive any calls.
📞 What Is Call Calibration?
Call Calibration is a process where Meera places 10–15 automated test calls to the phone number you've provided. These calls are spread out during the day and are used to validate your setup.
✅ What We Check During Calibration
During these test calls, we’re verifying the following:
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Is the phone number active and correctly connected?
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Is an IVR (Interactive Voice Response) system present?
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Are live representatives answering the calls?
🗣️ What Will Your Reps Hear?
If someone answers a calibration call, they’ll hear this message:
“This is a Meera Calibration Call. Press any key to end the test and disconnect.”
We recommend pressing any key to confirm that the line is being answered by a human. This helps us validate responsiveness and connection quality.
📩 What Happens After Calibration?
Once all test calls are completed, you’ll receive a Call Calibration Report via email. This includes:
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Call success rate
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IVR detection results
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Rep response verification
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Any issues or flags we detected
If you need any further assistance or have any additional questions, please get in touch with us at help@meera.ai