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  2. Campaign Management

How to Pause or Turn Off a Campaign in Meera AI

Follow this step-by-step guide to temporarily pause your campaign in Meera AI for a specific day. If you prefer a visual walkthrough, you can watch the step-by-step video here.

Important:

  • Do not completely turn off the campaign unless necessary, as this will cancel all scheduled calls and appointments for that day. 
  • Pausing your campaign will NOT affect your billing 

How to Pause a Campaign

  1. Log in to your Meera AI account.
  2. Navigate to "Campaigns" on the left-hand side.
  3. Select the campaign you want to pause.
  4. Click "Business Hours" in the top-right corner.
  5. Uncheck the box for the day you want to pause.
  6. Click "Update" in the top-right corner to save changes.

How to Completely Turn Off a Campaign

If you need to fully deactivate a campaign, follow these steps:

  1. Log in to your Meera AI account.
  2. Navigate to "Campaigns" on the left-hand side.
  3. Select the campaign you want to turn off.
  4. Click "Business Hours" in the top-right corner.
  5. Under Business Settings, select "Off."
  6. Click "Update" to save your changes.

If you have any questions or need further assistance, feel free to email us at help@meera.ai. We’re happy to help!